Our members take turns manning the front entrance of the pool during the season. An adult from each family takes 2 hour shifts checking in members and guests, acting as snack vendor, and generally monitoring what's happening at the club.
As gatekeeper, your responsibilities include checking in members and guests, answering the phone, and acting as snack vendor/cashier.
But, your first and most important responsibility as gatekeeper is to assist the lifeguard in enforcing pool rules, monitoring potential safety issues and maintaining discipline. Should an emergency occur, the gatekeeper will call 911.
Note that this responsibility extends beyond helping the lifeguard maintain discipline around the main pool deck. The gatekeeper must also monitor the areas that the lifeguards cannot while monitoring the main pool, including the baby pool and the tennis courts.
Gatekeepers also ensure that the lifeguards keep timely rest periods (not to exceed 10 minutes), and that they monitor member safety and pool maintenance in a professional, responsible manner.
Opening Gatekeepers must:
Call/Remind all Gatekeepers on schedule for following day.
Water plants in planters
If arriving after swim lessons, ensure all swimmers are members or member guests.
Closing Gatekeepers must:
Help lifeguard dump/reline trash cans.
Straighten pool deck and re-tarp the pool.
You should be the last to leave with the Lifeguard.
All Gatekeepers must:
BE ON TIME and be sure that you have recorded yourself as being at the pool during your gate duty on the system.
Ensure each member checks in each time they come into the pool and check out when they are leaving the pool — even if they are coming back later in the day, they need to check out and check back in.
Have members hosting parties check in on the system first and have pre-purchased guest passes. With the member checked in, then you can check in guest members. If they have been a guest before you can search for their last name to check them in. If it is their first time, you will need to enter in their information.
Sit at gatekeeper’s desk while on duty and support the lifeguard in enforcing pool rules and maintaining safety. You must be able to see the gate and pool at all times. Must be near phone (911) should an emergency occur.
Be 21 years old.
Be fined $100 for not showing up if the pool needs to be closed; $50 if lifeguard is able to find a paid substitute and pool remains open. If you are unable to keep the duty scheduled, either exchange with someone or hire a paid substitute ($15.00 per hour). Changes of duty must be noted on the Master List posted on bulletin board. Do not leave your gate duty until another gatekeeper arrives, or lifeguard clears out all members and locks front door.
Keep baby pool gate closed at all times. All children in baby pool must be accompanied by a parent or person 16 years or over. Be very strict about no unsupervised children in the baby pool – even older children who can swim should not be playing in baby pool area unsupervised.
Ensure that all children not yet potty trained are wearing swim diapers before entering either pool.
Ensure no unsupervised children on the tennis courts at any time. No food on tennis courts at any time. The tennis courts are for playing tennis – no horse play allowed.
Ensure all rest periods last 10 minutes, except for the 6:00 PM rest period, which should last 20 minutes if adults are swimming laps.
Frequently Asked Questions
How do I know when I have to do Gate Duty?
Check the Gate Duty calendar. A copy is also available at the pool bulletin board.
What if I am not available to do my gate duty?
You are responsible for trading with one of the other members or paying a substitute gate keeper $15/hour.
How much do I need to pay if I forget to show up for my gate duty?
$50 if the lifeguard is able to find a substitute or $100 if the pool has to close because a substitute was not able to be found.
How old do you need to be in order to be a gate keeper?
You must be 21 years of age in order to be a gate keeper.
What do I have to do during my gate duty shift?
The gate keeper has many responsibilities.
Make sure there is an adult in the baby pool area when children are present.
Help the lifeguard if a situation arises.
Make sure everyone who enters the pool signs in and is either a guest or a member in good standing.
Be the cashier for the snack shack.
If it is the first shift of the day, call people to remind them of their gate duty shift & follow Opening procedures document that is posted on the gate keeper desk.
If it is the last shift of the day, follow the Closing procedures document.
Make sure the tennis courts are used only for playing tennis.
Make sure children do not throw rocks on the play equipment
Answer the phone.
What do I do if the next gate keeper doesn't show up for their shift?
Call the member and leave a message. If you are unable to contact the member, find a substitute gate keeper.
If you are interested, you can be the substitute gate keeper and get paid for the time by filling out the substitute gate keeper form at the back of the sign in binder.
If a substitute gate keeper is not able to be found, notify the lifeguard and the adults at the pool that we need a substitute gate keeper in order to keep the pool open. The lifeguard will contact the lifeguard supervisor if a sub cannot be found.
If, after contacting the lifeguard supervisor, a substitute gate keeper cannot be found, the pool will be closed until a substitute gatekeeper can be found.